Air travellers face cancellations over Memorial Day weekend - The Globe and Mail

Travelers queue up move through the north security checkpoint in the main terminal of Denver International Airport, Thursday, May 26, 2022, in Denver.David Zalubowski/The Associated Press

Airline travellers are not only facing sticker shock this Memorial Day weekend, the kickoff to the summer travel season. They’re also dealing with a pileup of flight cancellations.

More than 1,500 flights were cancelled as of 9:50 p.m. EDT Saturday, according to flight tracking website FlightAware. That followed more than 2,300 cancellations on Friday.

Delta Air Lines suffered the most among U.S. airlines, with more than 250 flights, or 9 per cent of its operations, eliminated on Saturday. Hartsfield-Jackson International Airport in Atlanta, where Delta is based and has its largest hub, experienced heavy travel delays. On Saturday, 5 per cent of the flights there were cancelled, while 16 per cent were delayed.

Delta noted in an e-mail to The Associated Press that Saturday’s cancellations were due to bad weather and “air traffic control actions,” noting it’s trying to cancel flights at least 24 hours in advance this Memorial Day weekend.

Delta announced on its website on Thursday that from July 1 to Aug. 7, it would reduce service by about 100 daily departures, primarily in parts of the U.S. and Latin America that Delta frequently serves.

“More than any time in our history, the various factors currently impacting our operation – weather and air traffic control, vendor staffing, increased COVID-19 case rates contributing to higher-than-planned unscheduled absences in some work groups – are resulting in an operation that isn’t consistently up to the standards Delta has set for the industry in recent years,” said Delta’s Chief Customer Experience Officer Allison Ausband in a post.

Airlines and tourist destinations are anticipating monster crowds this summer as travel restrictions ease and pandemic fatigue overcomes lingering fear of contracting COVID-19 during travel.

Many forecasters believe the number of travellers will match or even surpass levels in the good-old, pre-pandemic days. However, airlines have thousands fewer employees than they did in 2019, and that has at times contributed to widespread flight cancellations.

People who are only now booking travel for the summer are experiencing the sticker shock.

Domestic airline fares for summer are averaging more than $400 for a round trip, 24 per cent higher than this time in 2019, before the pandemic, and a robust 45 per cent higher than a year ago, according to travel-data firm Hopper.

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2022-05-29 02:15:22Z
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