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Air Canada has rejected claims by the province that it is not providing adequate information for COVID-19 tracers to locate and warn passengers who may have been exposed to the disease.
On Tuesday, Health Minister Adrian Dix and the provincial health officer Dr. Bonnie Henry both slammed the efforts of airlines to provide passenger manifests when requested.
Henry said it “would shock you to see what we get from the airlines when we request a flight manifest.
“We rarely get accurate information about contacts, even where people live … it really is a disconnect in the system and this is something that we’ve made recommendations to Transport Canada and to our federal counterparts.
“During this COVID time we need to be able to find people quickly.”
Dix said he had been told by contact tracers that the information they were getting from airlines was inadequate.
“This is an issue, getting better access to more complete information,” he said.
The B.C. Centre for Disease Control is responsible overall for contact tracing – finding people who may have been exposed to a COVID-19 infected person.
It also provides a list of flights that have either arrived at Vancouver International Airport or departed that have had an infected person on board. Since June 3, there have been 36 of these flights reported. Eight of the last nine flights reported were Air Canada.
An Air Canada spokesperson told Postmedia News that the airline was “baffled” by Henry’s comments.
“Both Air Canada and the National Airlines Council of Canada … have reached out to Dr. Bonnie Henry’s as well as Adrian Dix’s offices on multiple occasions to discuss any concerns they may have, and they have so far refused to get back to us,” the spokesperson said.
The spokesperson said that B.C. has only recently requested confirmation of seat numbers for specific passengers and that information was provided within a few hours.
“Passenger contact information is requested when bookings are made and again at check in,” the spokesperson said, adding that cases of transmission of communicable disease on aircraft was “exceedingly low.”
https://news.google.com/__i/rss/rd/articles/CBMieWh0dHBzOi8vdmFuY291dmVyc3VuLmNvbS9uZXdzL2xvY2FsLW5ld3MvY292aWQtMTktaGVhbHRoLW9mZmljaWFscy1yZXBvcnQtMTQ2LW5ldy1jYXNlcy1vdmVyLXBhc3QtZm91ci1kYXlzLWFuZC1uby1kZWF0aHPSAacBaHR0cHM6Ly92YW5jb3V2ZXJzdW4uY29tL25ld3MvbG9jYWwtbmV3cy9jb3ZpZC0xOS1oZWFsdGgtb2ZmaWNpYWxzLXJlcG9ydC0xNDYtbmV3LWNhc2VzLW92ZXItcGFzdC1mb3VyLWRheXMtYW5kLW5vLWRlYXRocy93Y20vMmI1M2ViNGQtMmFhYy00NzY1LWE1NGItYWE1ZjVhMzQ2M2YwL2FtcC8?oc=5
2020-08-05 02:26:15Z
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