Kohl's to accept Amazon returns starting in July - 1011now

For those who want to return merchandise purchased from Amazon, they won’t have to look any farther than their local Kohl’s.

Kohl’s and Amazon announced a partnership on Tuesday that all Kohl’s stores will be accepting “free, convenient, unpackaged returns” for Amazon customers.

Returns will start to be accepted in July, according to a Kohl's press release.

"These items can be returned free of charge regardless of return reason and regardless of whether the items are packaged or unpackaged for shipping. Kohl’s will package and send all returned items to Amazon returns centers on behalf of customers, making the return process even easier,” the release states.

In 2017, Kohl’s and Amazon launched a pilot program with the returns, according to a release, and the program is currently operating in 100 stores in Los Angeles, Chicago, and Milwaukee.

In July, that will extend to all 1,150 Kohl’s locations nationwide.

“We are thrilled to bring Amazon Returns at Kohl’s to all of our stores across the country,” said Michelle Gass, Kohl’s chief executive officer. “Amazon and Kohl’s have a shared passion in providing outstanding customer service, and this unique partnership combines Kohl’s strong nationwide store footprint and omnichannel capabilities with Amazon’s reach and customer loyalty. This new service is another example of how Kohl’s is delivering innovation to drive traffic to our stores and bring more relevance to our customers.”

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https://www.1011now.com/content/news/Amazon-Kohls-announce-partnership-to-return-merchandise--508944051.html

2019-04-23 13:53:14Z
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